Triad Outdoor Care

I've had such a great experience with this company that I had to write a review! Seth is such a personable and knowledgeable guy who is always very responsive to my irrigation issues. He has helped us save a lot of money and headaches over the years. He always gives me great landscaping advice and looks out for my best interest, so I would highly recommend working with TOC for any irrigation or landscaping needs. -Erin

It took almost 2 months for them to come out to fix a sprinkler head. After repairing 4 or 5 for approx. $500 they left and we immediately noticed several heads along our driveway leaking. We called the next day to see if they could come look because it appeared their repair caused additional issues. They came out for approx 5 minutes and told us it was our valve and that it was okay now but would probably need replacing in the future. Then we received a $90 invoice for this 5 minute follow up. A week later it was leaking worse so we asked them to come out to repair it. They said it would be several weeks and then when we asked for an estimate on the repair we were told we'd have to pay $90 for the estimate and then reschedule again for the actual repair. A week later while on vacation our sprinklers ran for days because the valve completely failed. So the sprinkler heads they initially used for our repairs were too strong for our valve and blew it out. Then instead of immediately offering to repair it and giving us an estimate they wanted approx. $200 before even beginning the repair process. Needless to say we will not be using them again.

Seth did a great job repairing and upgrading our old irrigation system, and at a fraction of the cost of replacing the system, which is what the other companies had suggested. He is very responsive to questions and problems. I would highly recommend TOC!